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General Insurance: Unity Automotive (Group) Unity Coventry, Unity Oxford, Unity Leicester & Unity Tredington are Appointed Representatives of Automotive Compliance Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Unity Automotive (Group) Unity Coventry, Unity Leicester & Unity Tredington to act as an agent on behalf of the insurer for insurance distribution activities only.

Unity Automotive Group (Uk) registered address: 10 John Street, Stratford Upon Avon, Warwickshire, CV37 6UB.

Our business promotes the act of ‘Treating Customers Fairly’ in the event of a complaint or dispute that does not relate to a financial service, and cannot be resolved by our internal processes you may refer to our dispute mediator at the National Consolidation Service, our Certified Consolidation Service Provider.

For details of this service, please contact Madeleine Campbell-Barker. Direct line: 01788 538317. Email: madeleine.campbell-barker@rmif.co.uk

COMPLIANCE

In processing personal data, we will comply with relevant legislation in the UK. We may change this policy, without notice from time to time by updating this policy as we improve our service to you and as relevant Data Protection legislation comes into force. Your personal information will continue to be held in accordance with our policy as it develops. We will not reduce your rights under this policy without your explicit consent.

LEGAL BASIS FOR PROCESSING

We gather data on three groups: 1. the non-registered viewer of our website in which our services are described (“Viewer”) 2. those making enquiries for test drives and for other information (“Enquirers”) 3. our customers applying for finance or other applications (“Customers”) Where you are merely a Viewer we will normally only gather data indirectly but might also do so directly if you request further information from us and/or engage with us on social media as examples. Where you are our Enquirers or Customers we will gather data indirectly and directly. Both inbound and outbound telephone calls to our sites may be recorded. These recordings will be processed on the lawful basis of legitimate interest. The legitimate interest being pursued is quality control and employee training. CCTV footage is also captured on our premises. These recordings will be processed on the lawful basis of legitimate interest. The legitimate interest being pursued is keeping the property, employees, and visitors safe and secure.

DATA CONTROLLER AND PROCESSOR

Unity Automotive Group Limited of Cross Roads Garage, Tredington, Shipston on Stour, Warwickshire, CV36 4NN is the Data Controller. Our ICO registration number is ZA334573 Mark Hensher is the Data Protection Officer and can be contacted at mark@unityautomotive.co.uk Unity Automotive Group Limited uses a third party, © 2019 G-Forces Web Management Ltd, to help power its website and Customer contact management system. This provides you with an improved service and better user experience. They process your personal information as set out in this policy and they do so under our direction. Accordingly, they act as a Data Processor. Should you have any concerns about this please do not hesitate to contact us.

CONTACT DETAILS

Unity Automotive is the trading name of Unity Automotive Group Limited